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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Logan Schwegler

Logan Schwegler

October 7, 2026

5  out of  5
rating by Logan Schwegler
"Stephanie and her team are very responsive and helpful. They got me all setup with a quote and car insurance in less than an hour."
We responded:
"Logan, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you quickly with your quote and car insurance. We always aim to provide responsive and helpful service. Let us know if we can help with anything else!"
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Sherry Meola

September 30, 2026

5  out of  5
rating by Sherry Meola
"Genevieve from State Farm has been a lifesaver. I initially went to her because I’ve heard from a trusted friend how great she was at finding discounts. I’ve had insurance the same company for over 40 years and The premiums were very high. Genevieve was able to Provide bundled insurance and save a lot of bucks. I made a mistake with one of the effective days that I provided, and she cheerfully changes and got me what I needed. It is rare to run into someone with her expertise and wonderful people skills"
We responded:
"Thank you, Sherry! I'm really happy you had such a positive experience with our office. It's wonderful to know we could help you find discounts and adjust your policy with ease. Let us know if we can help with anything else!"
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Chris Spencer

September 29, 2026

5  out of  5
rating by Chris Spencer
"Spoke with Joey today and he was AMAZING! I never would have believed that State Farm would be able to provide me with a quote and coverage for cheaper than the competition. Feels great to know I will be covered by an amazing company with a great reputation. Thanks again to Joey! Keep him around!"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that Joey was able to provide you with a quote and coverage that exceeded your expectations. It's great to know you feel confident with our services and reputation. We appreciate your support and will definitely pass your kind words on to Joey. Let us know if we can help with anything else!"
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Michael Moore

September 18, 2026

5  out of  5
rating by Michael Moore
"I had my annual insurance review with Sam Deutsch at Stephanie Fetzer State Farm. I like that it was a convenient virtual meeting. Sam was very helpful in explaining and helping me choose what options were best for my auto and homeowners coverage. I definitely recommend Sam and the Stephanie Fetzer State Farm office in Bloomington."
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Quentin Brown

September 18, 2026

4  out of  5
rating by Quentin Brown
"We have trusted our insurance needs to this agency for about 15 years. State Farm rates for our home and auto ins. have been pretty reasonable, and the caliber of service and responsiveness of this agency have been notable. My questions are answered promptly, and knowledgeable staff ensure that we are well-advised about our coverages and coverage options. I have no hesitation recommending this office to someone who is looking for an insurance agent."
We responded:
"Quentin, thank you for taking the time to leave us a review! I'm happy to hear that you've been satisfied with our service and responsiveness over the years. It's great to know that our team has been able to provide you with the information you need about your coverages. We appreciate your recommendation and your trust in us. Let us know if we can help with anything else!"
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Patrice Peterson

September 15, 2026

5  out of  5
rating by Patrice Peterson
"Stephanie went above and beyond to explain each and ever inch of our car, boat, personal property, and homeowners insurance policy's. Also did a checklist to make sure we had everything covered. Everything was explained and was very seamless."
We responded:
"Thank you, Patrice! I'm happy to hear that you had a seamless experience with us. It's great to know that everything was explained clearly and that you feel well-covered with your policies. We're always here to help if you need anything else!"
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geoffrey chandler

September 11, 2026

5  out of  5
rating by geoffrey chandler
"Great service from Genna. Was knowledgeable, friendly and courteous. Highly recommend Genna"
We responded:
"Geoffrey, thank you for taking the time to leave us a review! I'm happy to hear that you received knowledgeable and friendly service. We appreciate your recommendation. Feel free to reach out if you need anything else!"
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Marquis Sutton

September 11, 2026

5  out of  5
rating by Marquis Sutton
"From start to finish working with Stephanie and her team has been seamless. Called needing help with my account and was answered promptly and issue solved in minutes. Big thank you to Olivia Ehresmann for helping solve my issue. I would highly recommend this team!"
We responded:
"Marquis, thank you for taking the time to leave us a review! I'm happy to hear that your experience with our team was seamless and that Olivia was able to assist you quickly. We appreciate your recommendation and are here if you need anything else!"
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Chloe Einarson

September 9, 2026

5  out of  5
rating by Chloe Einarson
"Stephanie‘s team is awesome and immediately tries to get issues resolved or questions answered. Shout out to Noah this morning for helping me change a couple dates for auto payments! Great customer service overall!"
We responded:
"Hey, Chloe! Thank you for recognizing my team and the care they put into getting questions answered quickly. I’m so happy Noah could help with your auto payment dates this morning and make things easier for you!"
Profile photo of Stephen Jones

Stephen Jones

September 9, 2026

5  out of  5
rating by Stephen Jones
"Sam and everyone ❤️ at the office were extremely helpful and available to see 👀 to ✋️ all of my policy needs and concerns."
We responded:
"Thank you, Stephen! I'm happy to hear that Sam and the team were able to assist with your policy needs and concerns. We're here to help whenever you need us. Thanks for choosing us!"
Profile photo of Amanda Lewis

Amanda Lewis

September 2, 2026

5  out of  5
rating by Amanda Lewis
"They have a great new location, it's really nice. Everyone is welcoming and kind. Gaby did a wonderful job helping me today she was knowledgeable and patient with all my questions and changes."
Profile photo of Joshua Wolff

Joshua Wolff

August 26, 2026

5  out of  5
rating by Joshua Wolff
"Great experience with this office. I called late on a Friday afternoon looking for car insurance and renters insurance quote. I worked with Genna, who is really great. She was knowledgeable and spent time walking me through my options. I was very happy with the coverage and price. I was with another big insurance company but I saved a lot of money going with State Farm. Very glad this office is in my neighborhood."
We responded:
"Thank you, Joshua! I'm really happy to hear that Genna was able to assist you with your insurance needs. It's great to know you found the coverage and pricing to your satisfaction. We're glad to be part of your neighborhood and appreciate you choosing us. Let us know if we can help with anything else!"
Profile photo of Steve Wildenauer

Steve Wildenauer

August 20, 2026

5  out of  5
rating by Steve Wildenauer
"Very helpful staff. Looking forward to a great future relationship."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Darlene Tucker

Darlene Tucker

August 12, 2026

5  out of  5
rating by Darlene Tucker
"Sam was very helpful and able to help us. We feel very comfortable with our policy."
We responded:
"Darlene, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bloomington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Stephanie Fetzer and Team "
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Todd Tormanen

August 11, 2026

5  out of  5
rating by Todd Tormanen
"Amazing agent! She was able to get a quote on the exact plan that fit my specific requirements in under an hour. 10/10"
We responded:
"Todd, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bloomington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Stephanie Fetzer and Team "
Profile photo of Thuong Pham

Thuong Pham

August 11, 2026

5  out of  5
rating by Thuong Pham
"Genna personally called me and provided me with new quotes and it’s perfect timing as our current premiums are due for renewal. After several phone calls and emails, Genna was able to secure a home, auto and umbrella insurance bundle that were better coverage than our existing policies and saved us a little in premiums. Genna was very professional, knowledgeable about insurance needs, very responsive and she answered all of my questions quickly and in professional manners. I highly recommend working with Genna if you’re shopping for your insurance needs."
We responded:
"Hi Thuong, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Stephanie Fetzer’s team.  Please reach out to us if any questions come up!  - Stephanie Fetzer’s Insurance Team "
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Laura Meier

August 9, 2026

5  out of  5
rating by Laura Meier
"I had the pleasure of working with Joey Stucke who helped me set up my life insurance. He was patient and friendly throughout the whole process, and I feel reassured that I have the coverage I need. Highly recommend working with him!"
We responded:
"Laura, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Stephanie Fetzer and Team "
Profile photo of Katherine Hibbs

Katherine Hibbs

July 31, 2026

5  out of  5
rating by Katherine Hibbs
"Genna was very helpful in getting me huge savings on bundling renter and auto policies! She was patient and flexible and paid attention to little details. I'm extremely happy with my decision to switch to Stephanie Fetzer State Farm!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bloomington to know you had such a great experience with us. "
Profile photo of Carole Nelson

Carole Nelson

July 28, 2026

5  out of  5
rating by Carole Nelson
"Excellent"
We responded:
"Hi Carole, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Stephanie Fetzer’s team.  Please reach out to us if any questions come up!  - Stephanie Fetzer’s Insurance Team "
Profile photo of Diane Stellmach

Diane Stellmach

July 23, 2026

5  out of  5
rating by Diane Stellmach
"Lowered my auto and homeowner bundle significantly with better coverage. Answered all my questions and made relevant suggestions. Very pleased!"
We responded:
"Thank you for the 5-star review of Stephanie Fetzer’s team - we really appreciate your kind words! "
Profile photo of Brian Reuss

Brian Reuss

July 21, 2026

5  out of  5
rating by Brian Reuss
"Always very nice and informative. Easy to work with!"
We responded:
"Brian, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Elizabeth Lyon

Elizabeth Lyon

July 20, 2026

5  out of  5
rating by Elizabeth Lyon
"I had an excellent experience working with State Farm! They were incredibly timely, responsive, and made the entire process of switching to State Farm quick and stress-free. The agent answered all of my questions, explained everything clearly, and made sure I felt confident every step of the way! I really appreciated how easy she made the transition. I highly recommend her and the company to anyone looking for great insurance and a smooth transition!"
We responded:
"Thank you so much for the 5 stars, Elizabeth! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Tom Siler

Tom Siler

July 17, 2026

5  out of  5
rating by Tom Siler
"I had been buying liability insurance for my Live Caricaturing business through the World Clown Association for years. This year I decided to see if State Farm could beat the cost of WCA membership plus insurance fees, and they DID! This saves me a lot of money yearly! Thanks State Farm and Stephanie Fetzer, you're the best!"
We responded:
"We are grateful for the amazing review, Tom! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs!"
Profile photo of James Jeffrey

James Jeffrey

July 17, 2026

5  out of  5
rating by James Jeffrey
"I dealt with Genna over the phone, she was very helpful, knowledgeable and got me squared away with everything I needed nice and fast! I get the impression I will be very happy as a client of this agency in the years to come."
We responded:
"James, thank you for the amazing review! Our Bloomington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Stephanie Fetzer, your State Farm Agent "
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Arnaldo Sanchez

June 29, 2026

5  out of  5
rating by Arnaldo Sanchez
"Genna has been great to work with. What started out with a policy for my new home turned into having her insure all four vehicles, my three homes, and my business. She’s the best, highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Stephanie Fetzer’s Team. "