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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Damian Albert

October 22, 2026

5 out of 5 rating by Damian Albert
"⭐⭐⭐⭐⭐ Exceptional Insurance Agency — Highly Recommended! Stephanie Fetzer’s State Farm agency in Bloomington, MN, sets the gold standard for insurance service! The entire team is exceptionally professional, friendly, respectful, and remarkably knowledgeable. They handle everything from home and auto insurance to high-value sports cars worth over $100,000 with impressive expertise. After 40 years of insuring my homes and vehicles, I can confidently say that their professionalism and customer service are among the best I have ever experienced. If you want an insurance agency you can truly trust, look no further than Stephanie Fetzer and her outstanding team. They are simply exceptional!"
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Bob McClelland

October 19, 2026

5 out of 5 rating by Bob McClelland
"Had a informative phone conversation with Sam Deutsch about all of our policies. He provided information about a couple policy options that we felt were of good value and other options that did not fit in our budget. He was very knowledgeable and was not pushy in any way. It was a comfortable conversation that left us comfortable that our insurance needs are fully being taken care of."
We responded:
"Bob, thank you for taking the time to leave us a review! I'm glad to hear that Sam was able to provide you with the information you needed and that you felt comfortable discussing your options. It's important to us that you feel confident in your insurance coverage. We're always happy to help if anything comes up."
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August Eckman

October 15, 2026

5 out of 5 rating by August Eckman
"Genevieve was wonderful to work with. She responds quickly and answers any questions I had
10/10 would recommend to others."
We responded:
"Thank you for your review, August. I'm glad you had such a positive experience with our office and found the assistance you needed. We appreciate your recommendation! Let us know if we can help with anything else."
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August Eckman

October 15, 2026

5 out of 5 rating by August Eckman
"Genevieve was wonderful to work with. She responds quickly and answers any questions I had 10/10 would recommend to others."
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Brandon Machtemes

October 14, 2026

5 out of 5 rating by Brandon Machtemes
"I highly recommend Stephanie Felter’s State Farm Agency! Stephanie and her team have been exceptional in helping me meet my insurance needs over the years. They are consistently easy to work with, thorough, and genuinely focused on making sure their customers have the information they need to make informed decisions.

What really sets them apart is that they don’t gloss over the details. They take the time to explain coverage options, identify opportunities to save money, and point out areas where additional coverage may be beneficial. They have worked with me over the years to review my policies and make sure my coverage continues to meet my needs.

Their professionalism, attention to detail, and customer service have been outstanding. It’s clear that they care about helping their customers make the right decisions, not just selling a policy. I’ve had a fantastic experience working with them and would absolutely recommend their agency to anyone looking for an insurance team they can trust."
We responded:
"Thank you, Brandon, for sharing your experience with our office! I'm really glad to hear that our team has been able to support you with your insurance needs over the years. We always strive to provide detailed information and personalized service to help our customers make informed decisions. It's wonderful to know that our efforts have made a positive impact on your experience. We're grateful for your recommendation and look forward to continuing to assist you. Feel free to reach out if you need anything else!"
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Brandon Machtemes

October 14, 2026

5 out of 5 rating by Brandon Machtemes
"I highly recommend Stephanie Felter’s State Farm Agency! Stephanie and her team have been exceptional in helping me meet my insurance needs over the years. They are consistently easy to work with, thorough, and genuinely focused on making sure their customers have the information they need to make informed decisions. What really sets them apart is that they don’t gloss over the details. They take the time to explain coverage options, identify opportunities to save money, and point out areas where additional coverage may be beneficial. They have worked with me over the years to review my policies and make sure my coverage continues to meet my needs. Their professionalism, attention to detail, and customer service have been outstanding. It’s clear that they care about helping their customers make the right decisions, not just selling a policy. I’ve had a fantastic experience working with them and would absolutely recommend their agency to anyone looking for an insurance team they can trust."
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Happy Eyafe

October 14, 2026

5 out of 5 rating by Happy Eyafe
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Elisabeth Aurand

October 13, 2026

5 out of 5 rating by Elisabeth Aurand
"Always get fast service. Have gotten discounts I didn't know about for car and home policies."
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Logan Schwegler

October 7, 2026

5 out of 5 rating by Logan Schwegler
"Stephanie and her team are very responsive and helpful. They got me all setup with a quote and car insurance in less than an hour."
We responded:
"Logan, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you quickly with your quote and car insurance. We always aim to provide responsive and helpful service. Let us know if we can help with anything else!"
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Sherry Meola

September 30, 2026

5 out of 5 rating by Sherry Meola
"Genevieve from State Farm has been a lifesaver. I initially went to her because I’ve heard from a trusted friend how great she was at finding discounts. I’ve had insurance the same company for over 40 years and The premiums were very high. Genevieve was able to Provide bundled insurance and save a lot of bucks. I made a mistake with one of the effective days that I provided, and she cheerfully changes and got me what I needed. It is rare to run into someone with her expertise and wonderful people skills"
We responded:
"Thank you, Sherry! I'm really happy you had such a positive experience with our office. It's wonderful to know we could help you find discounts and adjust your policy with ease. Let us know if we can help with anything else!"
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Chris Spencer

September 29, 2026

5 out of 5 rating by Chris Spencer
"Spoke with Joey today and he was AMAZING! I never would have believed that State Farm would be able to provide me with a quote and coverage for cheaper than the competition. Feels great to know I will be covered by an amazing company with a great reputation. Thanks again to Joey! Keep him around!"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that Joey was able to provide you with a quote and coverage that exceeded your expectations. It's great to know you feel confident with our services and reputation. We appreciate your support and will definitely pass your kind words on to Joey. Let us know if we can help with anything else!"
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Michael Moore

September 18, 2026

5 out of 5 rating by Michael Moore
"I had my annual insurance review with Sam Deutsch at Stephanie Fetzer State Farm. I like that it was a convenient virtual meeting. Sam was very helpful in explaining and helping me choose what options were best for my auto and homeowners coverage. I definitely recommend Sam and the Stephanie Fetzer State Farm office in Bloomington."
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Quentin Brown

September 18, 2026

4 out of 5 rating by Quentin Brown
"We have trusted our insurance needs to this agency for about 15 years. State Farm rates for our home and auto ins. have been pretty reasonable, and the caliber of service and responsiveness of this agency have been notable. My questions are answered promptly, and knowledgeable staff ensure that we are well-advised about our coverages and coverage options. I have no hesitation recommending this office to someone who is looking for an insurance agent."
We responded:
"Quentin, thank you for taking the time to leave us a review! I'm happy to hear that you've been satisfied with our service and responsiveness over the years. It's great to know that our team has been able to provide you with the information you need about your coverages. We appreciate your recommendation and your trust in us. Let us know if we can help with anything else!"
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Patrice Peterson

September 15, 2026

5 out of 5 rating by Patrice Peterson
"Stephanie went above and beyond to explain each and ever inch of our car, boat, personal property, and homeowners insurance policy's. Also did a checklist to make sure we had everything covered. Everything was explained and was very seamless."
We responded:
"Thank you, Patrice! I'm happy to hear that you had a seamless experience with us. It's great to know that everything was explained clearly and that you feel well-covered with your policies. We're always here to help if you need anything else!"
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geoffrey chandler

September 11, 2026

5 out of 5 rating by geoffrey chandler
"Great service from Genna. Was knowledgeable, friendly and courteous. Highly recommend Genna"
We responded:
"Geoffrey, thank you for taking the time to leave us a review! I'm happy to hear that you received knowledgeable and friendly service. We appreciate your recommendation. Feel free to reach out if you need anything else!"
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Marquis Sutton

September 11, 2026

5 out of 5 rating by Marquis Sutton
"From start to finish working with Stephanie and her team has been seamless. Called needing help with my account and was answered promptly and issue solved in minutes. Big thank you to Olivia Ehresmann for helping solve my issue. I would highly recommend this team!"
We responded:
"Marquis, thank you for taking the time to leave us a review! I'm happy to hear that your experience with our team was seamless and that Olivia was able to assist you quickly. We appreciate your recommendation and are here if you need anything else!"
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Chloe Einarson

September 9, 2026

5 out of 5 rating by Chloe Einarson
"Stephanie‘s team is awesome and immediately tries to get issues resolved or questions answered. Shout out to Noah this morning for helping me change a couple dates for auto payments! Great customer service overall!"
We responded:
"Hey, Chloe! Thank you for recognizing my team and the care they put into getting questions answered quickly. I’m so happy Noah could help with your auto payment dates this morning and make things easier for you!"
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Stephen Jones

September 9, 2026

5 out of 5 rating by Stephen Jones
"Sam and everyone ❤️ at the office were extremely helpful and available to see 👀 to ✋️ all of my policy needs and concerns."
We responded:
"Thank you, Stephen! I'm happy to hear that Sam and the team were able to assist with your policy needs and concerns. We're here to help whenever you need us. Thanks for choosing us!"
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Amanda Lewis

September 2, 2026

5 out of 5 rating by Amanda Lewis
"They have a great new location, it's really nice. Everyone is welcoming and kind. Gaby did a wonderful job helping me today she was knowledgeable and patient with all my questions and changes."
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Joshua Wolff

August 26, 2026

5 out of 5 rating by Joshua Wolff
"Great experience with this office. I called late on a Friday afternoon looking for car insurance and renters insurance quote. I worked with Genna, who is really great. She was knowledgeable and spent time walking me through my options. I was very happy with the coverage and price. I was with another big insurance company but I saved a lot of money going with State Farm. Very glad this office is in my neighborhood."
We responded:
"Thank you, Joshua! I'm really happy to hear that Genna was able to assist you with your insurance needs. It's great to know you found the coverage and pricing to your satisfaction. We're glad to be part of your neighborhood and appreciate you choosing us. Let us know if we can help with anything else!"
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Steve Wildenauer

August 20, 2026

5 out of 5 rating by Steve Wildenauer
"Very helpful staff. Looking forward to a great future relationship."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Darlene Tucker

August 12, 2026

5 out of 5 rating by Darlene Tucker
"Sam was very helpful and able to help us. We feel very comfortable with our policy."
We responded:
"Darlene, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bloomington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Stephanie Fetzer and Team "
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Todd Tormanen

August 11, 2026

5 out of 5 rating by Todd Tormanen
"Amazing agent! She was able to get a quote on the exact plan that fit my specific requirements in under an hour. 10/10"
We responded:
"Todd, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bloomington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Stephanie Fetzer and Team "
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Thuong Pham

August 11, 2026

5 out of 5 rating by Thuong Pham
"Genna personally called me and provided me with new quotes and it’s perfect timing as our current premiums are due for renewal. After several phone calls and emails, Genna was able to secure a home, auto and umbrella insurance bundle that were better coverage than our existing policies and saved us a little in premiums. Genna was very professional, knowledgeable about insurance needs, very responsive and she answered all of my questions quickly and in professional manners. I highly recommend working with Genna if you’re shopping for your insurance needs."
We responded:
"Hi Thuong, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Stephanie Fetzer’s team.  Please reach out to us if any questions come up!  - Stephanie Fetzer’s Insurance Team "
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Laura Meier

August 9, 2026

5 out of 5 rating by Laura Meier
"I had the pleasure of working with Joey Stucke who helped me set up my life insurance. He was patient and friendly throughout the whole process, and I feel reassured that I have the coverage I need. Highly recommend working with him!"
We responded:
"Laura, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Stephanie Fetzer and Team "
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Katherine Hibbs

July 31, 2026

5 out of 5 rating by Katherine Hibbs
"Genna was very helpful in getting me huge savings on bundling renter and auto policies! She was patient and flexible and paid attention to little details. I'm extremely happy with my decision to switch to Stephanie Fetzer State Farm!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bloomington to know you had such a great experience with us. "
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Carole Nelson

July 28, 2026

5 out of 5 rating by Carole Nelson
"Excellent"
We responded:
"Hi Carole, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Stephanie Fetzer’s team.  Please reach out to us if any questions come up!  - Stephanie Fetzer’s Insurance Team "
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Diane Stellmach

July 23, 2026

5 out of 5 rating by Diane Stellmach
"Lowered my auto and homeowner bundle significantly with better coverage. Answered all my questions and made relevant suggestions. Very pleased!"
We responded:
"Thank you for the 5-star review of Stephanie Fetzer’s team - we really appreciate your kind words! "
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Brian Reuss

July 21, 2026

5 out of 5 rating by Brian Reuss
"Always very nice and informative. Easy to work with!"
We responded:
"Brian, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "