Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diane Stellmach

Diane Stellmach

July 23, 2026

5  out of  5
rating by Diane Stellmach
"Lowered my auto and homeowner bundle significantly with better coverage. Answered all my questions and made relevant suggestions. Very pleased!"
We responded:
"Thank you for the 5-star review of Stephanie Fetzer’s team - we really appreciate your kind words! "
Profile photo of Brian Reuss

Brian Reuss

July 21, 2026

5  out of  5
rating by Brian Reuss
"Always very nice and informative. Easy to work with!"
We responded:
"Brian, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Elizabeth Lyon

Elizabeth Lyon

July 20, 2026

5  out of  5
rating by Elizabeth Lyon
"I had an excellent experience working with State Farm! They were incredibly timely, responsive, and made the entire process of switching to State Farm quick and stress-free. The agent answered all of my questions, explained everything clearly, and made sure I felt confident every step of the way! I really appreciated how easy she made the transition. I highly recommend her and the company to anyone looking for great insurance and a smooth transition!"
We responded:
"Thank you so much for the 5 stars, Elizabeth! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Tom Siler

Tom Siler

July 17, 2026

5  out of  5
rating by Tom Siler
"I had been buying liability insurance for my Live Caricaturing business through the World Clown Association for years. This year I decided to see if State Farm could beat the cost of WCA membership plus insurance fees, and they DID! This saves me a lot of money yearly! Thanks State Farm and Stephanie Fetzer, you're the best!"
We responded:
"We are grateful for the amazing review, Tom! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs!"
Profile photo of James Jeffrey

James Jeffrey

July 17, 2026

5  out of  5
rating by James Jeffrey
"I dealt with Genna over the phone, she was very helpful, knowledgeable and got me squared away with everything I needed nice and fast! I get the impression I will be very happy as a client of this agency in the years to come."
We responded:
"James, thank you for the amazing review! Our Bloomington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Stephanie Fetzer, your State Farm Agent "
Profile photo of Arnaldo Sanchez

Arnaldo Sanchez

June 29, 2026

5  out of  5
rating by Arnaldo Sanchez
"Genna has been great to work with. What started out with a policy for my new home turned into having her insure all four vehicles, my three homes, and my business. She’s the best, highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Stephanie Fetzer’s Team. "
Profile photo of Denise Galdiano

Denise Galdiano

June 29, 2026

5  out of  5
rating by Denise Galdiano
"I just want to say thank you to Genna for helping with my auto and renters insurance, and helping me switch over. Genna made it easy, she was patient with all my questions, kind, helpful and a pleasure to work with. What a great team. Thank you so much!"
We responded:
"We appreciate your review, Denise. We are so happy that you had such a wonderful experience with State Farm Agent Stephanie Fetzer’s Team here in Bloomington ! "
Profile photo of Steve Nelson

Steve Nelson

June 23, 2026

5  out of  5
rating by Steve Nelson
"Recently worked with Genna on moving all of our personal lines coverages to State Farm from another carrier. She provided timely responses on our multiple coverage options and was very helpful in explaining several policy provisions on the Homeowners piece. Look forward to working with Genna in the future."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of vue xiong

vue xiong

June 17, 2026

5  out of  5
rating by vue xiong
"I was on the fence and 50/50 at first when I got my initial auto and condo quotes from Stephanie (Genna, I think this is how you spell it the short version). But then after I decided to give her a call, we went through both the coverages with a fine tooth comb and were able to save me quite a bit by figuring out what I really needed and what I didn't. Everyone's situation in life is different, so for me it's always important to follow up with a call to make sure the agent or person on the other side of the phone and I are on the same page. Stephanie was GREAT explaining everything to me as well as going over different options. I would totally recommend her and State Farm. Much better than what I was getting on the line with other places, as it felt they were just treating me as another easy money grab and not trying to cater or find solutions that fit my life style or situation. Thanks Stephanie!"
We responded:
"Thanks so much for the fantastic rating, vue! We are so glad you had a positive experience with us here on State Farm Agent Stephanie Fetzer’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Jeanine Hohm

Jeanine Hohm

June 16, 2026

5  out of  5
rating by Jeanine Hohm
"These guys are the best!! Genna is so nice and knowledgeable. My brother told me about her so I got a quote and I will save over $3000 a year for my home and auto. Amazing savings."
We responded:
"Jeanine, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Stephanie Fetzer’s Team is just a call or email away!"
Profile photo of Melanie Ahlquist

Melanie Ahlquist

June 9, 2026

5  out of  5
rating by Melanie Ahlquist
"Just had a 1.5 hour review of all our policies with Sam Deutsch from State Farm in Bloomington. It was very educational and reassuring that we have the right coverage and Sam answered all our questions with visual access to each policy and the numbers for the coverage we have. We’ve been with State Farm for decades and they do take care of us."
We responded:
"We are grateful for your 5-star review, Melanie! Thanks for taking a moment to share your positive rating of State Farm Agent Stephanie Fetzer’s Team here in Bloomington . "
Profile photo of Nyaberne Mayan

Nyaberne Mayan

May 28, 2026

5  out of  5
rating by Nyaberne Mayan
"Olivia is amazing, she’s so quick and communicative. I recently moved and had to change my rental insurance and it was basically all set within 2days !
She’s super kind , lovely and understanding. I definitely recommend her and State Farm"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Stephanie Fetzer’s Team. "
Profile photo of KEVIN AUSTIN

KEVIN AUSTIN

May 26, 2026

5  out of  5
rating by KEVIN AUSTIN
"Great service"
We responded:
"Thank you so much for the 5-star rating, KEVIN! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Emma Walsh

Emma Walsh

May 21, 2026

5  out of  5
rating by Emma Walsh
"Jesse was fantastic, quick and personable."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Stephanie Fetzer’s Team. "
Profile photo of Kedar Kadlaskar

Kedar Kadlaskar

May 21, 2026

4  out of  5
rating by Kedar Kadlaskar
"I’ve had a great experience with Statefarm. My agent took the time to explain my coverage options clearly and helped me find a policy that fit my needs and budget"
We responded:
"Kedar, thank you for your great review.. We genuinely appreciate it. We strive to exceed your expectations for all things insurance here at our Bloomington office! "
Profile photo of Meg Tierney

Meg Tierney

May 20, 2026

5  out of  5
rating by Meg Tierney
"Sam is amazing! He was very knowledgeable and helpful through the entire process."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Bonnie Gruberman

Bonnie Gruberman

May 18, 2026

5  out of  5
rating by Bonnie Gruberman
"This staff with Stephanie Fetzer is efficient, courteous, always pleasant.

I would recommend this office ALWAYS. Very grateful for great customer service!!!!!!!"
We responded:
"Bonnie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Juan guerrero

Juan guerrero

May 12, 2026

5  out of  5
rating by Juan guerrero
"Una excelente atención y lo más importante que me atendió muy rápido gracias"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Michael Wilson

Michael Wilson

May 5, 2026

5  out of  5
rating by Michael Wilson
"Genna was awesome and made it easy for me to find a cheaper and higher quality auto insurance. When navigating insurance (and almost everything else these days), I have almost resigned myself to endless automated AI chatbot slop, but it is such a relief to have a smart and articulate person like Genna to talk with me like a normal person and be on my team. I literally would pay more to avoid circuitous call system automations and AI, but Genna helped me find a policy that is even cheaper than I had before and I am very grateful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bloomington to know that you had such a wonderful experience with us here on State Farm Agent Stephanie Fetzer’s Team."
Profile photo of naira zargarian

naira zargarian

May 5, 2026

5  out of  5
rating by naira zargarian
"I had a pleasure of meeting Stephanie a week ago at her office. A reason for visit was to Review our homeowners insurance and try to negotiate a better price. To say that I am impressed with Stephanie and her team – is to say nothing. The entire team is so impressive; very friendly, professional, and most importantly, helpful. Stephanie has reviewed our policy, explained every single clause., and had to come up with a plan that was very acceptable to us. She is a wonderful person (And beautiful also), and I highly recommend her and her office to everybody looking for a fair insurance policy. Thank you, Stephanie!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Stephanie Fetzer’s Team here in Bloomington . "
Profile photo of David Zargarian

David Zargarian

May 5, 2026

5  out of  5
rating by David Zargarian
"I’m very happy about my visit to State Farm.The entire team is outstanding.They exceeded my exemptions:I had a significant reduction of my car insurance.I was able to add my daughter to my policy,which saved her quite a bit of money.Thank you very much."
We responded:
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Taylor Simmons

Taylor Simmons

May 1, 2026

5  out of  5
rating by Taylor Simmons
"Wonderful staffing, quick and efficient."
We responded:
"Thanks so much for the fantastic rating, Taylor! We are so glad you had a positive experience with us here on State Farm Agent Stephanie Fetzer’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Jen Beier

Jen Beier

April 30, 2026

5  out of  5
rating by Jen Beier
"So glad that I contacted this office! They were so easy to talk to, so knowledgeable and saved me money too! Call Genna today!"
We responded:
"Jen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Stephanie Fetzer’s Team—we are always here to help!"
Profile photo of Jake Deutsch

Jake Deutsch

April 29, 2026

5  out of  5
rating by Jake Deutsch
"The office team has been great to work with and very helpful. My husband and I have been satisfied with our services and Sam has been great to work with!"
We responded:
"Jake, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Stephanie Fetzer’s Team is just a call or email away!"
Profile photo of Aidan Rief

Aidan Rief

April 29, 2026

5  out of  5
rating by Aidan Rief
"Staff was very nice and they had a very cute office puppy!"
We responded:
"Thank you, Aidan! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if we can assist with anything else!"